Unreturned or unpaid-for inventory represents an unnecessary financial loss for your company. The effective management of inventory reduces loss and can help forecast product stock levels and purchases. CRS has the experience and in-depth understanding of RMAs to handle your entire inventory and merchandise-recovery needs - and the inventory management expertise to handle your logistics outsourcing and operations management.

To facilitate effective recovery, CRS begins by processing all invoices for unreturned parts and products, contacting the customer, and managing the return of past-due inventory. If no product is returned, we invoice your customer for the cost of the unreturned product and pursue payment as an outsource collection account.

CRS’ inventory management capabilities help your company avoid unnecessary inventory purchases and reduce inventory replenishment requirements. In addition, we utilize comprehensive methods and state-of-the-art technology to provide extensive management reporting on your RMA status, including the following:

• Oracle-based RMA database
• Flexible inventory tracking techniques: by RMA number, telephone number, company name, or end-user name
• Customized, in-depth reporting
• Multi-user access, customized by security level to protect proprietary information