Unreturned or unpaid-for inventory represents an unnecessary financial loss
for your company. The effective management of inventory reduces loss and can
help forecast product stock levels and purchases. CRS has the experience and
in-depth understanding of RMAs to handle your entire inventory and merchandise-recovery
needs - and the inventory management expertise to handle your logistics outsourcing
and operations management.
To facilitate effective recovery, CRS begins by processing all invoices for
unreturned parts and products, contacting the customer, and managing the return
of past-due inventory. If no product is returned, we invoice your customer
for the cost of the unreturned product and pursue payment as an outsource
collection account.
CRS’ inventory management capabilities help your company avoid unnecessary
inventory purchases and reduce inventory replenishment requirements. In addition,
we utilize comprehensive methods and state-of-the-art technology to provide
extensive management reporting on your RMA status, including the following:
- Oracle-based RMA database
- Flexible inventory tracking techniques: by RMA number, telephone number, company name, or end-user name
- Customized, in-depth reporting
- Multi-user access, customized by security level to protect proprietary information
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